na INLIS000000000012856 20190326123053 0010-0219000473 ta 190326 i 0 ind 640 647.945.980.1 OKA h Oka A. Yoeti Hotel customer service / Drs. H. Oka A. Yoeti, MBA Cet. 1 Jakarta : Perca, 2007 109 hlm : ilus ; 21 cm Manajemen Perhotelan 979-8712-01-3 8646/BPAD/2010 8645/BPAD/2010 8644/BPAD/2010 8643BPAD/2010 8642/BPAD/2010