00621 2200217 4500001002100000005001500021035002000036007000300056008004100059020002200100082000800122084001800130100002400148245007500172250001800247260003600265300003600301650002400337990002100361990002100382INLIS00000000001256320190218015806 a0010-0219000180ta190218 i 0 ind  a978-979-769-277-3 a650 a658.812 SUH c0 aSuharto Abdul Majid1 aCustomer service dalam bisnis jasa transportasi /cSuharto Abdul Majid aEd. 1, Cet. 2 aJakarta :bRajawali Pers,c2011 axxxi, 270 hlm. :bilus ;c20 cm aManajemen Pemasaran a20.930/BPAD/2012 a20.931/BPAD/2012